No response from trac.ffmpeg.org
Sorry for the interruption but I have no choice. Can anyone contact the folks at trac.ffmpeg.org? I'm trying to register, but I get no confirmation email -- I've tried 4 times. There's no way I can contact them for help because, 1, there's no 'contact' link, 2, "Help/Guide" is entirely passive & static, and 3, there may be other ways but, in their words: "permissions have been limited until you verify your email address." Thanks, Mark.
Am So., 23. Feb. 2020 um 23:02 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
I'm trying to register, but I get no confirmation email
Feel free to report your issue here instead. Carl Eugen
On 02/23/2020 06:24 PM, Carl Eugen Hoyos wrote:
Am So., 23. Feb. 2020 um 23:02 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
I'm trying to register, but I get no confirmation email
Feel free to report your issue here instead.
Carl Eugen
Thanks, Carl. Can you help? I registered. The trac.ffmpeg.org page banner shows this: "logged in as markfilipak" but I can't do anything because I did not receive a confirmation email. The web page is: https://trac.ffmpeg.org/verify_email and I tried clicking the "Resend Email" button about 10 times, but received no Joy.
Am Mo., 24. Feb. 2020 um 00:47 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
On 02/23/2020 06:24 PM, Carl Eugen Hoyos wrote:
Am So., 23. Feb. 2020 um 23:02 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
I'm trying to register, but I get no confirmation email
Feel free to report your issue here instead.
Can you help?
Yes. If you report your issue here (on the user mailing list) and I can reproduce your issue, I will open a ticket on trac (as I have often done in the past).
I registered. The trac.ffmpeg.org page banner shows this: "logged in as markfilipak" but I can't do anything because I did not receive a confirmation email.
I don't see this user name. Carl Eugen
On 02/23/2020 07:02 PM, Carl Eugen Hoyos wrote:
Am Mo., 24. Feb. 2020 um 00:47 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
On 02/23/2020 06:24 PM, Carl Eugen Hoyos wrote:
Am So., 23. Feb. 2020 um 23:02 Uhr schrieb Mark Filipak <markfilipak.windows+ffmpeg@gmail.com>:
I'm trying to register, but I get no confirmation email
Feel free to report your issue here instead.
Can you help?
Yes. If you report your issue here (on the user mailing list) and I can reproduce your issue, I will open a ticket on trac (as I have often done in the past).
I registered. The trac.ffmpeg.org page banner shows this: "logged in as markfilipak" but I can't do anything because I did not receive a confirmation email.
I don't see this user name.
Carl Eugen
Kindly see attachment.
On Sun, Feb 23, 2020, at 1:00 PM, Mark Filipak wrote:
Sorry for the interruption but I have no choice.
Can anyone contact the folks at trac.ffmpeg.org?
I'm trying to register, but I get no confirmation email -- I've tried 4 times. There's no way I can contact them for help because, 1, there's no 'contact' link, 2, "Help/Guide" is entirely passive & static, and 3, there may be other ways but, in their words: "permissions have been limited until you verify your email address."
Often this is due to a blocklist being used by the recipient's email service although I don't recall gmail ever having this issue. Is the email address you used to register the same as the one you used to message this mailing list? The mail log on the trac server will usually indicate if a blocklist is the problem. If it is then the server can usually be removed from the blocklist within a day. I'm not able to do that now but can in ~18 hrs unless someone else does it. Or try a different email address with a different email service.
On 02/23/2020 09:23 PM, Lou Logan wrote:
On Sun, Feb 23, 2020, at 1:00 PM, Mark Filipak wrote:
Sorry for the interruption but I have no choice.
Can anyone contact the folks at trac.ffmpeg.org?
I'm trying to register, but I get no confirmation email -- I've tried 4 times. There's no way I can contact them for help because, 1, there's no 'contact' link, 2, "Help/Guide" is entirely passive & static, and 3, there may be other ways but, in their words: "permissions have been limited until you verify your email address."
Often this is due to a blocklist being used by the recipient's email service although I don't recall gmail ever having this issue. Is the email address you used to register the same as the one you used to message this mailing list?
Hi, Lou, and thanks. Yes, it is the same.
The mail log on the trac server will usually indicate if a blocklist is the problem. If it is then the server can usually be removed from the blocklist within a day. I'm not able to do that now but can in ~18 hrs unless someone else does it.
Do what you can, Lou. Kindly contact me if you need more information.
On 02/23/2020 09:23 PM, Lou Logan wrote:
On Sun, Feb 23, 2020, at 1:00 PM, Mark Filipak wrote:
Sorry for the interruption but I have no choice.
Can anyone contact the folks at trac.ffmpeg.org?
I'm trying to register, but I get no confirmation email -- I've tried 4 times. There's no way I can contact them for help because, 1, there's no 'contact' link, 2, "Help/Guide" is entirely passive & static, and 3, there may be other ways but, in their words: "permissions have been limited until you verify your email address."
Often this is due to a blocklist being used by the recipient's email service although I don't recall gmail ever having this issue. Is the email address you used to register the same as the one you used to message this mailing list?
The mail log on the trac server will usually indicate if a blocklist is the problem. If it is then the server can usually be removed from the blocklist within a day. I'm not able to do that now but can in ~18 hrs unless someone else does it.
Or try a different email address with a different email service.
Just now, after clicking it dozens of times and after several hours, I clicked the "Resend Email" button and promptly received the confirmation email. I guess I'm now registered. Thanks, person-who-fixed-it, whoever you are.
On Sun, Feb 23, 2020, at 8:28 PM, Mark Filipak wrote:
Just now, after clicking it dozens of times and after several hours, I clicked the "Resend Email" button and promptly received the confirmation email. I guess I'm now registered.
Thanks, person-who-fixed-it, whoever you are.
I didn't do anything, but I just now I looked at the logs and saw that the missing messages were blocked by gmail. Not sure why it eventually worked.
On 02/24/2020 06:16 PM, Lou Logan wrote:
On Sun, Feb 23, 2020, at 8:28 PM, Mark Filipak wrote:
Just now, after clicking it dozens of times and after several hours, I clicked the "Resend Email" button and promptly received the confirmation email. I guess I'm now registered.
Thanks, person-who-fixed-it, whoever you are.
I didn't do anything, but I just now I looked at the logs and saw that the missing messages were blocked by gmail.
Not sure why it eventually worked.
More to the point, why were the missing message blocked? Gmail must have had a problem. Thanks for checking your logs. Case closed. Warm Regards, Mark.
participants (3)
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Carl Eugen Hoyos -
Lou Logan -
Mark Filipak